Terms of Service

Last updated: 9 June 2026

These Terms of Service (“Terms”) govern your access to and use of the website, software, and services (collectively, the “Services”) provided by LOAD Labs LLC (“LOAD Labs,” “we,” “us,” or “our”). By accessing or using the Services, you agree to be bound by these Terms.

1. Use of the Services

You may use the Services only in compliance with these Terms and all applicable laws. You are responsible for any activity that occurs under your account and for maintaining the confidentiality of your credentials.

2. Acceptable use

You agree not to:

• Use the Services for any unlawful or fraudulent purpose.
• Interfere with or disrupt the integrity or performance of the Services.
• Attempt to gain unauthorized access to the Services or related systems.
• Reverse engineer or copy any part of the Services except as permitted by law.

3. Intellectual property

The Services, including all related software, content, and trademarks, are owned by LOAD Labs LLC or its licensors and are protected by applicable intellectual property laws. These Terms do not grant you any right to use our trademarks without prior written consent.

4. Fees

Certain Services may be offered for a fee. Where fees apply, they will be described at the time of purchase. Unless otherwise stated, fees are non-refundable except as required by law.

5. Disclaimer of warranties

The Services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

6. Limitation of liability

To the maximum extent permitted by law, LOAD Labs LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of the Services.

7. Termination

We may suspend or terminate your access to the Services at any time if you violate these Terms or if we reasonably believe it is necessary to protect the Services or other users.

8. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

9. Governing law

These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict of laws principles.

10. Contact us

Questions about these Terms can be sent to:

LOAD Labs LLC
Email: hello@loadlabs.net
5900 Balcones Drive, Ste 100, Austin, Texas 78731, United States